Mojarib Privacy Policy

The Mojarib Platform is owned and operated by Luma Information Technology Est., registered in the Kingdom of Saudi Arabia under Commercial Registration No. 1010841501.

Mojarib is committed to protecting the privacy of users and customers who use our platform. This Privacy Policy explains how personal data is collected, used, processed, stored, and disclosed in accordance with applicable laws in Saudi Arabia.

By using the Mojarib platform or any of its services, you agree to the data practices described in this policy.

1. Information We Collect

We may collect personal information such as:

name
phone number
email address
account information
subscription or order information
communications with our support team

We may also collect technical data including:

IP address
device and browser information
usage data
cookies

2. How We Use Information

Personal data may be used to:

operate the platform and provide services
manage user accounts
provide customer support
communicate with users
improve platform performance
analyze service usage
comply with legal obligations

3. Survey Data Processing

The Mojarib platform allows customers to create surveys and collect feedback from their customers.

In such cases:

the customer acts as the Data Controller
Mojarib acts as the Data Processor

Mojarib processes survey data only according to the customer’s instructions and for operating the platform.

Mojarib does not use survey respondent data for its own purposes.

Customers are responsible for informing respondents about their data practices and obtaining any necessary consent.

4. Data Sharing

Mojarib does not sell or rent personal data.

Data may be shared only with necessary service providers such as:

payment providers
shipping providers
technology service providers
government authorities when legally required

5. Cookies

Mojarib may use cookies to improve user experience and analyze website usage.

Users can control cookie settings through their browser.

6. Data Security

Mojarib implements appropriate technical and organizational measures to protect personal data.

7. International Data Transfers

Some data may be processed outside Saudi Arabia through service providers in compliance with applicable regulations.

8. Data Retention

Personal data is retained only for as long as necessary to provide the services or comply with legal obligations.

9. Data Subject Rights

Under applicable data protection laws, individuals may have the right to:

access their personal data
request correction of inaccurate data
request deletion where legally permitted

10. Policy Updates

This Privacy Policy may be updated from time to time. Updates will be published on this page.

11. Contact

WhatsApp
https://wa.me/966583570313

Email
support@mojarib.io

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